# NeoDefender Full Agent Guide NeoDefender is a Microsoft-focused cybersecurity and cloud operations partner. The site is optimized for humans, search engines and AI agents that need direct, structured service context. ## Services ### Cybersecurity Managed Managed Microsoft 365 security across identity, devices, data and email. NeoDefender hardens Microsoft-native controls instead of adding disconnected dashboards. ### Identity Protection Entra ID, Conditional Access, passkeys, phishing-resistant authentication, privileged access management, service principal governance and app consent review. Microsoft Authenticator MFA is useful, but push MFA alone is not a complete identity strategy. ### Device Protection Intune, Defender for Endpoint, BYOD, mobile, Windows, macOS, servers, contractors, VDI and Azure Virtual Desktop access paths. Device health becomes a condition of trust. ### Data Protection Microsoft Purview, DLP, sensitivity labels, insider risk, external sharing governance, backup and restore planning. NeoDefender focuses on protecting data through the full journey: creation, sharing, use and recovery. ### Email Protection Defender for Office 365 tuning for phishing, impersonation, malicious links, malicious attachments, business email compromise and post-delivery response. Guidance is available for organizations moving from Barracuda, Proofpoint or other email gateways. ### Migration to Microsoft 365 Security-first migration from Google Workspace, Exchange, Zimbra, IMAP, fragmented hosting, SharePoint and Teams. Includes discovery, tenant hardening, pilot migration, cutover and hypercare. ### Azure Managed Azure landing zones, RBAC, policies, management groups, alerts, Defender for Cloud, Azure Monitor, cost governance, backup, lifecycle, implementation review, obsolescence management and future compliance readiness. ### Virtual Desktop Azure Virtual Desktop for secure cloud workspaces. Useful for BYOD, contractors, regulated users and RDS modernization. The endpoint becomes a window while data remains secure in Azure. ### Managed Support 24/7 proactive managed support for Microsoft 365, Azure, security operations, user issues and third-party application coordination. NeoDefender does not wait for every ticket if monitoring already shows something needs attention. ### Licensing Optimization Microsoft 365 licensing optimization using real usage data. NeoDefender identifies users paying for E5 when they only need Outlook, while keeping security requirements first. ### Teams Phone and Porting Microsoft Teams Phone System, call queues, auto attendants, voicemail, emergency locations, number porting, user policy and Teams voice adoption. Teams Phone can replace a PBX when Microsoft 365 is already the work hub. ### AI Security Governance for Microsoft Copilot, ChatGPT, Claude and external AI tools. Includes data readiness, Purview, DLP, approved tools, app consent, identity controls and monitoring for risky uploads or prompts. ## Contact hello@neodefender.com